Cookie policy

At City Hotels we wish to ensure that your visit to our web pages runs as smoothly, stably and usefully as possible. To achieve this, we use cookies.


What are cookies?

Cookies are small files with information that is being stored on your computer or mobile device when you visit a web page. Cookies are not identifying you personally, and do not harm your computer or mobile device. The web pages you visit use the cookies to give you the ideal experience of the pages.

At our web page cookies help to keep you logged in when you have actually logged in. We also use them for storing search results, filters and and chosen hotels before paying. We - and some of our partners - also use the cookies to measure how efficient advertisements are and how visitors use our web page.

Some cookies are temporary and will be automatically deleted when you close the browser. Other cookies are more permanent and are saved in the browser after shutting it down. These cookies help web pages to recognize your computer or device when you open the browser again, thus your browser experience is being optimized.


What kind of cookies do we use?

Important cookies

These cookies help you navigating our site and to use all the important features.      Without these cookies you would not be able to use the functions of our website correctly, and you would not be able to use features such as choice of hotel      or the secure customer account pages and checkout page.

Cookies for analyzing and improving the performance

At City Hotels we wish to make your visit to our website as smooth and pleasant as possible. Using cookies helps us to understand how our site is being used and how we can improve your experience.

Google Analytics

City Hotels uses Google Analytics cookies to record information (like search engines, keywords, links, etc.) when you land on our site,         the number of visits (to count users new and frequent users). Google Analytics keeps track of how long you are at our pages, and how long the visit lasts.         These cookies are deleted when you leave our site.


City Hotels uses Optimizely to test and improve the patterns of use on the site.

Hot Jar

City Hotels uses Hot Jar to analyze patterns of use on the site. These are anonymous          recordings used in analysis for improving the experience for all users.

These cookies can not be used to personally identify you. They are being used to give us anonymous information that makes it easier to      understand which parts of our site visitors are interested in and if they experience any errors. We use these cookies to      test different designs and features for our website as well as monitoring how users come to our site, and how effective advertising is.

Functional cookies

We use functionality related cookies to store your preferences on our website. The information stored is for example language settings and booking information provided by you when you book a hotel with us. We also use functionality related cookies to remember things like the final destination, date and guests you have used in your searches, which means that you easily can change your search without entering this again.

Cookies for social networks

We wish to make it as easy as possible for you to share content from City Hotels with your friends on social networks. Cookies for social media, which are usually determined by the provider of the social network itself, makes sharing smooth and easy.

How to manage your cookies

You can change the settings in your browser if you want cookies to be deleted or disabled. However, if you choose to disable cookies on your computer or mobile device, some features or areas on our sites may be degraded or limited. provides good, simple instructions on how to manage cookies on different types of browsers.


Where to get more information

If you have further questions about the use of cookies on our pages please contact us by using our contact form.